Case study · Business Central & DHL Connector
1. FC Kaiserslautern logo

Ticket shipping from Business Central, on time before every home match

Before every home match, the shipping team at 1. FC Kaiserslautern sends thousands of tickets to fans. The club uses Microsoft Dynamics 365 Business Central and the DHL Connector from solutioo.

Thousands
Tickets before home matches
DHL
Connector in Business Central
Custom
Batch print via Azure Universal Print
Client file

1. FC Kaiserslautern

Industry
Football · Ticket shipping
Project
DHL Connector for Business Central with batch print
Location
Kaiserslautern

Tickets need to reach fans on time. With Microsoft Dynamics 365 Business Central and the DHL Shipping Labels app from solutioo, the shipping team handles the peak before every home match.

Challenge & solution

From a CSV process to a DHL workflow in Business Central

The club needed:

  • Fast, stable shipping
  • A connection to Business Central
  • Tracking without a separate portal
  • Hundreds of orders in a short time

The old process relied on CSV exports and imports into external portals, with a lot of manual work and little visibility into whether shipments were actually on their way. Time pressure and error risk were high; late tickets were the worst outcome.

FCK now uses the DHL Connector for Microsoft Dynamics 365 Business Central from solutioo, including a custom feature for batch printing shipping labels via Azure Universal Print.

Result: hundreds of labels in minutes, no more CSV files, tracking details directly in Business Central, tracking numbers by email to fans.

The DHL Connector replaces the CSV process with a workflow directly in Business Central: labels, tracking and batch print.

Select sales orders. Basis for batch printing
Set the right parcel size for many orders in one click
Create and print shipping labels at the same time
Shipment number and tracking link on the sales order
Default printer & report layout (e.g. Azure Universal Print)
Features at a glance

What FCK uses in production

Direct DHL API

Direct API connection to DHL from Business Central. No more CSV files.

Parcel size & weight

From item and master data; bulk override for hundreds of ticket orders.

Address validation

Errors are caught before labels are printed and parcels leave.

Tracking for fans

Tracking details in one click or automatically by email to fans.

Custom: batch print

Shipping labels in batches via Azure Universal Print, including default printer and report layout.

Sandbox & live

Test first, then go live. Billing via the DHL business customer account.

Nächster Schritt

Planning a similar project?

Whether ticket shipping, bulk labels or custom batch print: we will show you the DHL Connector with no obligation, also on Microsoft AppSource.